Arecent survey of 549 industry professionals by Warehousing Education and Research Council (WERC) found 35% of warehouses are not using WMS as of 2018. That might be startling, but even more so, they found companies still using Excel as their primary operating system.
"I’m old and I’m not surprised by anything anymore," Karl Manrodt, a researcher on the report and a professor at Georgia State College & State University, told Supply Chain Dive.
It’s not necessarily small businesses that are in the 35% either. Manrodt said that he recently encountered a $90 million company with no WMS or even Excel. They use Quickbooks.
"I have found what on the surface appears to be very efficient to customers who can get orders quickly and when they need what they need, but under the hood, some very well-known companies are a hot mess," Marisa Brown, senior principal research lead in supply chain management for APQC, told Supply Chain Dive.