"Their main priority is making sure that vessel gets in and out within a certain time limit," Murphy told Supply Chain Dive, referring to the port. "The port doesn’t care about us as truck drivers. We could be in there for an hour or we could be in there for four or five hours."
The Port of Virginia put in place its truck reservation system to help address port congestion. But sometimes it's difficult to find a time when large companies like XPO and Hudd fill up the spots, and the port is sometimes busier when reservations aren't required after 1 p.m., according to Murphy.
Murphy said he has waited up to six hours to enter the Virginia International Gateway at the Port of Virginia. Congestion at the stack where the driver's container is waiting, a broken crane or other issues lead to these long waits, he said.